Tenant Relations & Tenancy Management
- Tenant communication & onboarding
- Renewals & rent-increase administration
- Formal notices & tenancy documentation
- Conflict resolution & mediation support
- Arrears, move-out & eviction coordination
Full-Service Rental Property Management
Rental Property Management Services, Fully Managed.
LandLord manages the day-to-day work behind residential rental ownership — from tenant communication and rent collection to accounting, maintenance, inspections, compliance and owner reporting — through one comprehensive management standard for properties across Toronto and the GTA.
30+ Years Rental management experience
2,500+ Rental units managed
24/7 Emergency support
Full-Service Property Management
One team for the work rental ownership actually requires.
Full-service management goes far beyond collecting rent and dispatching repairs. We manage the tenancy, the property’s day-to-day operation, financial administration, maintenance, documentation and compliance through specialized teams and established workflows.
Rent Collection & Owner Accounting
- Rent collection & payment tracking
- Arrears follow-up & owner payouts
- Property bill & invoice payments
- Monthly & year-end statements
- Supporting invoices & organized records
Maintenance & Property Care
- Maintenance request triage
- Preventative & corrective repair coordination
- 24/7 emergency response process
- Vendor access, follow-up & work-order oversight
- Vetted providers with appropriate insurance
Inspections & Property Condition
- Initial property condition review
- Move-in & move-out documentation
- Photo-documented inspection reports
- Property-condition history & records
- Optional recurring inspections where required
Compliance & Risk Administration
- Ontario tenancy-process administration
- Rent-increase eligibility & notice tracking
- Municipal rental requirements
- Fire, insurance & property documentation
- Compliance-calendar management
Leasing & Tenant Placement
- Rental positioning & market assessment
- Photography, advertising & enquiries
- Showings & applicant screening
- Lease preparation & signing
- Move-in inspection & tenant onboarding
Non-Resident Tax Administration Paralegal Coordination Renovation & Design-Build Access Real Estate Brokerage Support
Ongoing management follows one comprehensive service standard. Tenant placement, optional inspections, non-resident tax administration, legal or paralegal work, contractor invoices and other third-party costs may be priced separately where applicable.
View Fees by Property TypeProperty Care & Judgment
We manage the property — not just the rent roll.
A rental can be occupied and the rent can arrive on time while the asset itself is still being poorly managed. Our responsibility goes further: property condition, tenant concerns, maintenance patterns, documentation and the small operational issues that can become expensive problems when ignored.
The right response, not just the fastest response.
Requests are assessed by urgency, risk and impact so routine issues, developing problems and true emergencies do not all enter the same queue.
Qualified people at the property.
We work with vetted service providers and require appropriate liability insurance, with licensing or certification where the work requires it.
Condition is documented.
Inspection notes, photographs, maintenance records and property documents create an operating history instead of leaving critical information buried in email threads.
Problems are escalated before they compound.
Experience helps the team recognize when something that appears minor needs further investigation, documentation, faster action or specialist involvement.
Tenant Management Is Human Work
Good management requires judgment.
Not every complaint has the same urgency or appropriate response. Property managers assess the issue, the tenancy context and the level of risk before deciding whether the next step is maintenance, documentation, mediation, a formal notice or escalation. The goal is to protect the owner’s interests while maintaining a professionally managed tenancy.
30+ Years of Operating Experience
Experience is only valuable when it becomes a system.
Since 1995, LandLord has managed through changing rental markets, regulations, building conditions, tenancy disputes, emergencies and thousands of everyday situations that rarely fit neatly into a textbook. Over time, that experience has been turned into repeatable operating processes.
Specialized Teams
Property management, operations, leasing and accounting responsibilities sit with people focused on that part of the work rather than one overloaded generalist.
Defined Triage & Escalation
Maintenance, tenant and compliance issues move through established workflows so the next step does not depend on someone improvising under pressure.
Documented Property History
Financial records, notices, inspections, invoices, property documents and operational activity are organized around the property and tenancy.
Institutional Knowledge
Processes preserve what the company has learned over decades so management quality is not dependent on one individual remembering what happened last time.
The result is a management operation designed to be consistent, accountable and resilient — even when the situation is unusual.
In-House Property Management Technology
We built the technology around the way we manage.
Our owner portal, inspection application and internal operating tools were developed in-house around LandLord’s workflows rather than forcing the operation into a generic off-the-shelf property management platform.
That gives our team greater control over how property information is captured, organized, reported and improved over time — while giving owners visibility without requiring them to manage every interaction themselves.
One Management Standard
Responsible management shouldn’t be an upgrade.
We do not reduce the core management experience into basic and premium service tiers. The ongoing management standard is designed around the work we believe is necessary to operate a rental property responsibly.
That includes tenant communication, rent collection and arrears management, owner payouts, property bill and invoice payments, maintenance coordination, compliance administration, reporting and client portal access — rather than asking owners to upgrade every time normal property management requires another task.
Management With Less Lock-In
✓3-Month Money-Back Guarantee
✓No Long-Term Contract
✓No Cancellation Penalties
Residential Property Types
Management built around the property you actually own.
A condominium does not operate like a house, and a multiplex introduces a different level of tenancy, common-area and compliance complexity. Our management approach changes with the property.
Condo Suites
Tenant management coordinated with condominium rules, building procedures, access requirements and suite-specific maintenance.
Condo ManagementHouses & Townhouses
Whole-property oversight covering tenancy, exterior considerations, preventative maintenance and the operational needs of a standalone home.
House ManagementMultiplex & Multi-Unit
Structured management for multiple tenancies, shared systems, common areas, rent rolls, maintenance coordination and compliance.
Multiplex ManagementSecondary Suites
Management for basement, laneway and garden-suite rentals where multiple occupants or units share one residential property.
Secondary Suite Management
Operating Experience
Experience changes how problems get handled.
Managing rental properties across Toronto and the GTA since 1995 has exposed our team to the operational differences between condos, houses, multiplexes and secondary suites — along with the tenancy, maintenance and compliance issues that repeat across them.
That context helps the team recognize when an issue needs a routine response, stronger documentation, specialist involvement or faster escalation — and gives owners a management process shaped by decades of real operating situations.
How Management Starts
A structured handoff, then ongoing day-to-day management.
We can onboard a vacant property, a property that is already tenanted or a portfolio being transferred from another manager. The transition starts by understanding what already exists and what needs attention first.
Understand the Property
We review property type, location, occupancy, current tenancy, immediate concerns and what you need from management.
Review & Onboard
Lease and payment records, property condition, documentation, maintenance items and tenant details are organized for the transition.
Operate Day to Day
Our team becomes the operating point of contact for tenants, rent, maintenance, notices, issues and ongoing property administration.
Keep You Informed
Owner reporting, records, invoices and property information remain accessible so you can stay informed without managing every interaction.
Property Management Fees
See the management cost for your property before you enquire.
Ongoing management uses a flat monthly fee based on the property type or number of rental units. Use the calculator to see the applicable management price and tenant-placement cost before speaking with the team.
Online Fee Calculator Property-specific pricing
Choose your property type and unit count to see the relevant management pricing and service details.
Calculate Management FeesOwner Experience
What long-term rental owners say about the service.
★★★★★
“Since we started using Landlord Property and Rental Management over the last decade, we've had no issue with rent collection or tenant relations.”Ralph Pantalone · Google Review
★★★★★
“My partners and I have been clients of Landlord Property & Rental Management since 2010. They take excellent care of our tenants and multi-unit property.”Maria · Google Review
★★★★★
“I live overseas and never worried about my property. They did an excellent job overseeing the service contracts, addressing tenant issues and sourcing / managing the re-roofing of the house.”James Wheeler · Google Review
Service Coverage
Serving rental property owners across Toronto and the GTA.
Our team supports residential rental property owners across Toronto and surrounding GTA communities. For neighbourhood- and city-specific information, use our service-area directory.
Frequently Asked Questions
Property management questions owners ask before getting started.
Clear answers about service scope, fees, tenant placement, maintenance, contracts and transitioning a rental property into professional management.
What is included in LandLord’s property management plan?
LandLord offers one comprehensive ongoing management standard rather than reducing core support across multiple basic tiers. It covers tenant communication, rent collection and arrears management, owner payouts, property-bill payments, maintenance and repair coordination, 24/7 emergency support, tenancy administration, owner reporting, compliance management and client portal access.
Tenant placement, optional inspections, non-resident tax administration, legal or paralegal work, contractor invoices and other third-party costs may be priced separately where applicable.
How much does property management cost in Toronto?
Our ongoing management fee uses a flat monthly pricing structure based on property type or number of rental units rather than a percentage of rent collected. Use the Property Management Fee Calculator to see the applicable pricing for your property.
Do I have to sign a long-term management contract?
No. LandLord does not require a long-term property management contract and does not charge a cancellation penalty simply for ending the management relationship. The service is also backed by a 3-month money-back guarantee. Guarantee terms apply.
Do you find and screen tenants?
Yes. Tenant placement can include rental positioning, photography and advertising, enquiry management, showings, applicant screening, lease preparation and signing, move-in inspection and tenant onboarding. It can be paired with ongoing management or selected as a standalone service.
How do you handle maintenance and repair requests?
The management team triages maintenance requests by urgency, risk and impact, coordinates tenant access and service providers, tracks the work and maintains property records. Emergency support is available 24/7. Labour, materials and completed repair work remain property expenses.
How does LandLord handle rental-property compliance?
Our management workflows include tenancy documentation, applicable Ontario notice and rent-increase processes, municipal rental requirements and coordination around property, fire and insurance documentation. Requirements vary by property type and municipality, so issues are reviewed in the context of the property being managed.
Can you take over a rental property that already has tenants?
Yes. During onboarding, we review the existing lease, tenant and payment records, current rent, property condition, documentation, outstanding maintenance and unresolved concerns before coordinating the transition with the owner and tenants.
What types of rental properties do you manage?
We manage condo suites, houses and townhouses, multiplex and multi-unit properties, and secondary suites such as basement, laneway and garden-suite rentals. Larger portfolios can be reviewed separately based on the number of units and operating requirements.
Do you manage properties for owners who live outside Canada?
Yes. LandLord manages Toronto and GTA rental properties for non-resident owners and can support local property operations alongside applicable non-resident administration and reporting services.
Start Today
Ready to hand off the day-to-day management?
Tell us about your rental property and we’ll review what you need, answer questions about service scope and pricing, and explain how onboarding works.
3-Month Money-Back Guarantee
No Long-Term Contract
No Cancellation Penalties
2,500+ Rental units managed across Toronto and the GTA.
Since 1995 More than 30 years supporting rental property owners.
A+ BBB Rating BBB Accredited Business.
Property Management
Start Your Enquiry
Tell us about the rental property and the management support you need.