LandLord Response to COVID-19 (coronavirus) for Tenants

LandLord Response to COVID-19 for Tenants

Inspections, Repairs and Maintenance and Access

Fall inspections are ongoing currently. Our inspector is being tested for COVID regularly and is arranging for access directly with your tenants. During these inspections’ alarms will be tested and outdoor water taps will be shut off. Photos and notes will be taken of the property and the completed reports will be made available to you online through your client portal.
• If your tenants are not comfortable with us accessing for these inspections you will be notified.

For repairs and maintenance, please note that some of our trades are no longer working as they may be deemed ‘non-essential’. We will work with you on a case by case basis and will advise if we’re unable to act on your request.

CERB Administration

If you’ve applied for the Canada Emergency Response Benefit, you must re-apply in order to continue receiving payments. The CERB is offering individuals $2,000.00 over a four-week period, to a maximum of 16 weeks (or four pay periods). The first four-week period ran from March 15 through to April 11th. The second four-week period commenced on April 12th. In order to continue receiving the funds, please ensure that you continue to re-apply for each of the periods. The link to apply is here.

Rental Payment

If you’ve been laid-off due to COVID-19 and feel that your circumstances preclude you from being able to pay a portion of your rent, we strongly recommend contacting your property manager immediately to strategize and avoid any NSF fees or other applicable charges. As mentioned previously we will do our best to work with you and your situation. Pro-active communication is appreciated.


We understand that this situation can be stressful and that finding the right information for your unique situation can be difficult. We would like to offer our experience and support to help alleviate some of your concerns.

As professional property managers and real estate agents, we have the knowledge and experience to help you make decisions and answer questions during an uncertain time. We are updated regularly with changing legislation and governmental responses to COVID-19.

If you could not find the information you need above, please submit a question through the form, and we will try to get back to you promptly.
Your information will only be used to contact you regarding this inquiry.