Estimated reading time: 8 minutes

This comparison was compiled by LandLord Property & Rental Management, and we’ll be upfront about that so you can weigh it accordingly. Rather than another ranked “best of” list, it lays out the public record — hundreds of Google and Yelp reviews read one at a time, published fee schedules lined up dollar by dollar, and 48 individual service items checked off company by company — and shows where each company leads and where it lags, including where LandLord doesn’t come first.

Data current through June 2026, drawn from public Google/Yelp review histories, each company’s published fee schedules and service listings, and company profile information. This piece covers property managers serving individual private property owners — condos, houses, and small multi-unit — not condominium corporation management, which answers to a condo board rather than an individual investor and is a different business.

At a glance

CategoryHighest in this comparisonDetail
ExperienceLandLordEstablished in 1995; CMG next at 2006
Service breadthLandLord47 of 48 tracked service items; Buttonwood next at 36
TechnologyLandLordOnly in-house-built owner portal; the rest license Buildium or PropertyWare
PricingVaries by rent & property typeRoyal York has the lowest entry condo fee; percentage-based firms are cheapest at low rents
Owner-review sentimentButtonwood100% positive owner sentiment on 45 reviews; LandLord 95.9% on 147

No single company leads on everything, and the sections below show the trade-offs behind each of these lines.

Want to compare your own numbers? Use our separate property management comparison tool to test a focused cost scenario for LandLord, Royal York, Property Management Toronto, and Buttonwood. The full seven-company comparison remains below.

Method: how this was compiled, and how we read a review

Scope. We started with 31 GTA companies and compared, in depth, the seven with enough public review volume, published pricing, and service detail to line up fairly: LandLord, Royal York, Buttonwood, Property Management Toronto (PMT), CMG Toronto, Bridgeway, and Powerhouse. The same seven appear in every section; where a data point isn’t public for one of them, we say so rather than substitute another company.

Owner sentiment, separated from tenant sentiment. Star ratings blend both audiences. Across every company examined, tenants leave negative reviews at higher rates than owners — structurally expected, since a property manager’s contract is with the owner, not the tenant. Comparing owner-only sentiment is a fairer read of what an owner-client can expect.

Generic reviews were not assigned to a specific reviewer category. A star rating still reflects that the reviewer had an experience. However, when a review has no text, or only says something like “great team,” it usually cannot be reliably classified as coming from an owner, tenant, cooperating realtor, vendor, photographer, applicant, or another contact. Those reviews were therefore excluded from the audience/category sentiment analysis rather than forced into a category.

1. Experience & tenure

Company-level tenure and an individual employee’s résumé are different things. A firm can employ someone with fifteen years in the field, but if that person leaves, the expertise leaves with them — and staff move between firms regularly. Company tenure is the institutional memory that survives any single departure: lease templates tested through Landlord and Tenant Board hearings, contractor relationships built over years, and established processes for the rare-but-serious situations, such as tenant bankruptcy, hoarding, or an eviction that runs the full LTB process. It does not guarantee better service, but it is a measurable proxy for accumulated case experience.

RankCompanyFoundedYears in operation
1LandLord199531
2CMG Toronto200620
3Royal York201016
4Buttonwood201214
4Property Management Toronto201214
6Bridgeway201412
7Powerhouse20215

2. Service breadth

We tracked 48 distinct service items across leasing, inspections, maintenance, income/financial management, legal and notice handling, owner portal and documentation, and specialty support, then checked each company against every one. The routine core — advertising, showings, screening, rent collection, monthly reporting, and an owner portal — is universal, so it does not separate the field. The differences appear above that baseline.

CompanyServices included out of 48
LandLord47
Property Management Toronto34
Buttonwood36
Bridgeway31
CMG Toronto29
Powerhouse28
Royal York27

LandLord accounts for the widest coverage in this set, with 47 of 48 tracked service items, and is the only company listing several items — an in-house renovations team, portfolio-performance analytics, a rent-increase eligibility tracker, and compliance-calendar management — that none of the others publish. It is also the only one with an in-house renovation/design-build division, which is relevant to owners who may add a unit, convert to a multiplex, or run a major renovation without coordinating a separate contractor.

Royal York is worth noting from the other direction: it markets a large franchise footprint, with over 40 locations in Canada and 11 locations in Europe, yet it publishes the narrowest service scope of the seven. The 48-item service checklist behind this comparison is what separates headline price from actual service coverage.

3. Technology

Among these seven, LandLord runs its owner portal on software it built and maintains in-house. Property Management Toronto uses Rentvine, while the others license third-party platforms such as Buildium or PropertyWare. These are established, capable products. The major difference is not a quality gap, but control and customization: a licensed platform is shared across many operators and evolves on the vendor’s roadmap, while an in-house system can be adapted to specific owner requests. Which matters more depends on how much portal flexibility an owner actually needs.

4. Pricing

Headline prices only mean something alongside what they include, so the comparison runs two ways: what each company includes at its quoted price, then a number-for-number table with each fee on its own line. Percentage-of-rent companies are shown using a $2,000/month reference rent for a single unit, $4,000/month for a two-unit property, and $6,000/month for a three-unit property so they can sit beside the flat-fee companies. You can also use the separate property management comparison calculator to test different rent amounts across the focused four-company calculator.

A note on rent guarantees: the rent guarantee most companies advertise is generally a third-party product — commonly SingleKey, underwritten by an insurer — resold to owners rather than the manager’s own capital, so it is worth asking who backs it. It also changes the fee: with a rent guarantee attached, Royal York bills 15% of rent, CMG 12%, Powerhouse 9%, and Buttonwood 11%. LandLord offers its rent guarantee on the enterprise/portfolio plan.

Plan assumptions used for this comparison

Because service inclusions vary by company and plan, the table below should be read together with the service-breadth section above and the focused property management comparison tool. That is where the real comparison happens: management fees, tenant placement, non-resident filings, bill payment, rent guarantee, inspections, renovation support, and legal support can all be priced differently depending on the company.

  • LandLord: single-plan pricing with no onboarding fee; rent guarantee available on the enterprise/portfolio plan.
  • Royal York: Gold tier used for the comparison; rent guarantee available at 15% of rent.
  • Property Management Toronto: Enhanced plan used because it is the closest match to a fuller-service management plan.
  • Buttonwood: percentage-of-rent model with published caps for condo and house pricing; rent guarantee shown at 11% of rent.
  • CMG Toronto: standard 6% plan shown in the base comparison; rent guarantee available on the 12% tier.
  • Bridgeway: percentage-of-rent model; no published rent guarantee included in this comparison.
  • Powerhouse: 6.5% management fee, plus a one-time onboarding fee; rent guarantee available at 9% of rent.

Price-only comparison

For percentage-based companies, condo and house examples use $2,000/month reference rent; two-unit examples use $4,000/month reference rent; three-unit examples use $6,000/month reference rent.

CompanyCondo /moHouse /mo2-unit /mo3-unit /moSetup FeeTenant placementNR6 filing /yrWith rent guarantee
LandLord$131$201$276$351None1 month’s rent$420Enterprise plan only
Royal York Gold$129$149$198$297None1 month’s rent + $149$58815% of rent
PMT Enhanced$159$209$298$447None1 month’s rent$424Available
Buttonwood$120, 6% with cap$120, 6% with cap$240$360None50% of first month + $200$30011% of rent
CMG Toronto$120$120$240$360$2001 month’s rent$55012% of rent
Bridgeway$120$120$240$360None1 month’s rent$708Not offered
Powerhouse$130$130$260$390$199–$29975% of first monthNot published9% of rent

What moves the totals. On the entry condo fee, the field is tight — Royal York at $129 and LandLord at $131 sit two dollars apart, and the percentage companies land near $120 at a $2,000 rent. Two structural factors then pull in different directions. Flat fees stay constant as rent rises, while a percentage climbs with it, so percentage pricing tends to be cheapest on lower-rent units and more expensive on higher-rent units or as a portfolio grows. Separately, one-time and annual line items vary widely — onboarding fees range from none to $200 or up to $299, and non-resident filing spans $300 to $708. The price table above keeps the full seven-company view; our separate comparison tool lets you test a focused scenario using the most directly comparable options.

5. Reviews & reputation: owner sentiment

Star ratings blend tenant and owner reviews, which can flatter companies with heavy tenant volume. Where the review text allowed, we isolated owner-only sentiment for every company, including LandLord.

CompanyOwner reviewsOwner positive %Overall Google rating
Buttonwood45100%4.8★ (120)
LandLord14795.9%4.5★ (299)
Property Management Toronto18793.0%4.4★ (436)
Royal York16821.4%4.4★ (1,367)
Bridgeway22, small sample100%4.7★ (113)
CMG Toronto19, small sample100%4.69★ (58)
Powerhouse10, small sample100%4.98★ (45)

Bridgeway, CMG, and Powerhouse post perfect owner scores but on samples under 25 — too small to weigh with confidence.

On raw owner-review percentage, Buttonwood is highest of the reliably-sized samples, with 100% on 45 reviews, and LandLord sits close behind with 95.9% on 147. These are different statistical claims — a perfect score on a smaller base versus a near-perfect score on a base three times larger — and both are worth seeing before drawing a conclusion.

The clearest outlier is Royal York. With 1,367 Google reviews, its blended rating of 4.4★ is competitive, but its owner-only reviews run 78.6% negative, a pattern that has held above 60% every year since 2018, centred on fee-transparency and contract-term disputes recurring across unconnected reviewers. That recurring-pattern signal is more meaningful than a run of isolated complaints.

Want to read the reviews directly?
Review pages can change over time, so it is worth checking the public Google profiles yourself:
Property Management Toronto reviews, Royal York reviews, LandLord reviews, and Buttonwood reviews.

Summary: where each company stands

Laid against the measures an owner can verify, the seven sort out roughly like this. LandLord leads on service breadth, tenure, and in-house technology, and sits near the top of the reliably-sized owner-review samples, with pricing that is competitive on a single condo and comparatively stronger as rent or portfolio size grows. Its main trade-off is that percentage-based firms can be cheaper on lower-rent units. Buttonwood posts the highest owner-review percentage in the set and a capped-percentage fee, on a smaller boutique operation. PMT offers broad service and solid owner reviews at a mid-range flat fee. CMG and Powerhouse are smaller percentage-fee operations with strong but thin review histories. Bridgeway is a lean percentage-fee option with the highest non-resident fee here. Royal York markets one of the largest footprints in this comparison, with over 40 locations in Canada and 11 locations in Europe, has the narrowest published service list in this comparison, and shows a persistent owner-satisfaction gap that stands out across the dataset.

Which of these matters most depends on your property, your rent, whether you are a non-resident owner, and how much you weight service breadth against headline price. The tables above keep the full seven-company view; our  property management comparison tool is a faster way to test different scenarios for your specific rent and property type.

How to evaluate any Toronto property manager

  1. Ask for the owner-only review breakdown, not just the blended star rating. Tenant reviews and owner reviews often measure different experiences.
  2. Ask to see the service agreement before signing. This is where you will usually spot possible hidden fees, exclusions, and charges that were not obvious from the sales page. One of the biggest complaint patterns we saw across more than 4,000 reviews was unexpected cost — owners thought something was included in the plan, then later found out it was billed separately.
  3. Ask what is included at the exact tier you are quoted. Bill payment, inspections, lease renewals, rent-increase notices, renovation coordination, and legal support are often the services that change from one tier to another.
  4. Ask who backs the rent guarantee. If it is a third-party product such as SingleKey, factor in the third-party terms, exclusions, and cost.
  5. Run the numbers at your real rent and portfolio size. A percentage fee that looks cheap today rises with every rent increase and every additional unit.
  6. Weigh recurring complaint patterns, not isolated complaints. One bad experience matters, but repeated issues across unconnected reviewers matter more.
  7. If you are a non-resident owner, confirm the NR6 filing fee. Across these companies, the published NR6 filing fee ranges from $300 to $708 per year. Also ask whether NR4 filing, year-end tax reporting, and monthly CRA remittances are included or billed separately, because we have seen some companies split those items into additional charges across the broader group of 31 companies screened.

Frequently asked questions

Who is the best property management company in Toronto?

It depends on what you weight. By service breadth and company tenure, LandLord leads this comparison; Buttonwood has the highest owner-review percentage on a smaller sample; and percentage-based firms such as CMG or Bridgeway can be cheaper on lower-rent units. The tables above compare all seven; but you can also compare property management companies by using our comparison tool. It lets you test a focused scenario.

How much does property management cost in Toronto?

Flat-fee condo management in this comparison runs roughly $120–$210/month depending on company and tier; percentage models run about 6–6.5% of monthly rent before rent guarantees. Confirm what is included at the quoted tier, because entry plans sometimes exclude bill payment, inspections, lease renewals, or administrative work that may be bundled into a different company’s monthly fee.

What price model is better: percentage or flat fee?

Neither is automatically better. A percentage model can be cheaper for lower-rent properties because the fee starts low, but it rises as rent increases and can become more expensive on higher-rent units or larger portfolios. A flat fee is usually more predictable because the management cost stays the same even if rent increases. The better model depends on the rent amount, the number of units, what is included, and which extra fees apply.

Does property management get cheaper with more units?

With flat-tiered pricing, the per-unit cost can fall as a portfolio grows. Percentage-of-rent pricing scales directly with rent regardless of portfolio size, so it can start cheaper and end up higher on larger or higher-rent properties. The separate cost comparison calculator shows the crossover for the focused company set.

What normal costs should I expect when owning a rental property?

Beyond the monthly management fee, owners should budget for tenant placement, lease renewals, non-resident tax filings if applicable, maintenance and repairs, inspections, paralegal or LTB support if needed, property taxes, vacant home tax where applicable, condo fees if the property is a condominium, landlord insurance, accounting or bookkeeping support, cleaning and turnover costs, and larger capital repairs such as appliances, HVAC, roofing, plumbing, or flooring. Utilities are often paid by the tenant, but that depends on the lease structure, property type, and local setup, so it should be confirmed before advertising the rental.