Professional Property Management Services For Landlords

We typically offer services in Toronto and the GTA area, but we can discuss managing properties in other locations as well.

Main service areas:

• Toronto, Ontario
• Milton, Ontario
• Hamilton, Ontario
• Richmond Hill, Ontario
• Markham, Ontario
• Vaughan, Ontario
• Brampton, Ontario
• Ajax, Ontario
• Pickering, Ontario
• Halton Hills, Ontario
• Oakville, Ontario
• Mississauga, Ontario
• Aurora, Ontario
• York
• North York
• Burlington, Ontario
• Etobicoke
• East York
• Scarborough

A property management company helps property owners manage their rental properties by handling tasks such as tenant screening, rent collection, property maintenance, and more.

Property management companies can save you time, reduce stress, and maximize your rental property’s income by handling all aspects of property management.

What sets us apart is our ability to guide you through the entire property journey. We assist you in buying real estate, strategically renovating the property for a greater ROI, finding tenants, managing all aspects of it throughout tenancy, and when you are ready, we help you sell it maximizing your return!

We take every possible precaution to help ensure that you get a great tenant. Within our Leasing Department, we have experts whose roles have been designed solely to help screen tenants and process rental applications.

Our team of experts requires tenants to substantiate claims about their finances and employment with clear-cut, professionally-sourced documentation.

What this means is that tenant applicants are expected to be able to provide us with important documentation, such as information about their credit score and credit history, a letter from their employer, pay-stubs or bank statements that can corroborate their employer’s letter, government-issued ID, and a list of references.

Our experts will then verify the legitimacy of these documents and, in all cases, call each reference directly.

Check out our tenant search and screening process here.

To determine your property’s rental value, our Leasing Department will look at comparable listings and take into consideration factors such as size, location, area, amenities, upgrades, and current market trends in order to determine how much your unit can be leased for. Our goal is always to maximize your profit while attracting the best possible tenants. Once the research is complete, our Leasing Department will make a recommendation to you for final approval.

We collect rent from tenants and wire the net income to property owners in the first week of the following month. You learn more about how we collect rent here.

No, our services are designed to handle all property management tasks, allowing you to be as hands-on or hands-off as you prefer.

In all cases, we carefully abide by the processes outlined by the Province of Ontario. Starting from our thorough financial screening and careful selection of your tenants, we do everything within our power to help ensure that your tenants will pay their rent in full and on time.

Our Accounting Department keeps careful track of tenant payments. Should your rent not be received within the first few days of the month, we will take immediate action. In all cases where rent is not paid within the first few days of the month (unless the owner says otherwise), we will issue a form N4.

This form compels tenants to pay their rent within a set period of time and allows for escalation if the rent is not received. If ever a tenant does not comply with a request to pay their rent, we will reach out to you to confirm whether you wish to proceed with escalation. If you give your consent, we will enlist the assistance of a licensed legal representatives to take this matter before the Landlord Tenant Board.

The Landlord and Tenant Board (LTB) was created by the Residential Tenancies Act (RTA) on January 31, 2007. The RTA gives residential landlords and tenants rights and responsibilities and sets out a process for enforcing them. The RTA also sets out the process for resolving non-profit housing co-operative (“co-op”) eviction disputes. Learn more about the LTB here.

Yes, we provide property owners with secure online portal to access all necessary information and reports.

Some clients like to be involved, while others prefer to keep their distance. As we become familiar with you and your property, we will tailor our approach to meet your needs. In general, however, when a tenant has an issue, they will be instructed to come to us first.

Every property we manage is assigned an Account Manager. The Account Manager for that property will be responsible for working closely with you, the client, and with the tenants. Our protocol is for tenants to go directly to their Account Manager with any questions, concerns, or maintenance items.

The Account Manager can be reached by phone or e-mail. Depending on the nature of the tenant’s concern, the Account Manager will take whatever steps are necessary to ensure swift resolution.

Once you’re ready to rent, we will start a dialogue with you to determine what your tenancy expectations are. Knowing what you’re looking for allows us to more effectively screen tenant applicants to find tenants whose expectations are in-line with your own.

If you are looking for a long-term tenancy, we can assure you that our Leasing Department is trained to help identify opportunities for a long-term rental and is happy to help facilitate the signing of a multiple-year lease. However, a long-term tenancy isn’t the right fit for every property owner.

Allowing for natural turnover provides investment property owners with an opportunity to increase rental prices beyond what would be allowed within an existing tenancy.

In general, it takes about 30 days to find a suitable tenant. It is important, however, to bear in mind that the rental timeline varies from property-to-property and depends on factors such as time of year and listing price. It is also important to remember that finding a tenant is easy, while finding the right tenant can sometimes take a bit more time.

Yes. Depending on the type of property, we recommend at least one inspection per year, usually conducted in the fall. Conducting an annual inspection helps to protect your investment property from common risks and can help you nip unforeseen problems in the bud.

Every year, we come across and address serious fire deficiencies and defective alarms, as well as less common problems, like un-authorized lock changes and illegal sublets.

If you live outside of Canada, you are deemed to be a non-resident. However, there are exceptions to this, and those exceptions are based on the number of ties you have to Canada.

To determine your status, we recommend following the instructions provided by the Canadian government: https://www.canada.ca/en/revenue-agency/services/tax/international-non-residents/information-been-moved/determining-your-residency-status.html

For more information about services we offer our non-resident clients, please contact us directly.

When you receive rental income from a Canadian investment property, the payor (your tenant(s) or property manager) is obligated to withhold non-resident tax at a rate of 25% of the gross rental income received.

This policy is mandated and enforced by the CRA, and the tax collected must be received by the CRA by the 15th day of the month following the month rent is received.

Our team can help manage this process for you and structure your remittances in such a way that you can remit 25% of the net proceeds, as opposed to remitting 25% of the gross proceeds.