LandLord – Tenant Search and Placement

TENANT SELECTION AND PLACEMENT

Are you tired of dealing with difficult tenants?

Say goodbye to late rent payments, property damage, and tenant-related headaches. At LandLord, we specialize in meticulous tenant selection, ensuring that only the best individuals occupy your properties.

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Our customers say Excellent ★ ★ ★ ★ ★ 4.5 out of 5 based on 253 reviewsGoogle Reviews

Property Management Services Include

PROPERTY CARE

Property Maintenance
Property Repairs
Property Inspections
Online Reporting

TENANT MANAGEMENT

Tenancy Procurement
Rent Collection
Tenant Response
Conflict Resolution

ADMINISTRATIVE SUPPORT

Property Insurance
Non-Resident Tax
Bill Payments
Paralegal Services

Property Management Services Available

PROPERTY CARE

  • Property Maintenance
  • Property Repairs
  • Property Inspections
  • Online Reporting

TENANT MANAGEMENT

  • Tenancy Procurement
  • Rent Collection
  • Tenant Response
  • Conflict Resolution

ADMINISTRATIVE SUPPORT

  • Property Insurance
  • Non-Resident Tax
  • Bill Payments
  • Paralegal Services
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TENANT PLACEMENT

We find the best tenants to live in your rental properties

With decades of experience, we’ve fine-tuned our Tenant Search & Screening process to ensure your investment thrives and your property remains in great hands.

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RENT COLLECTION

No more chasing payments or financial uncertainties

No need to chase tenants for rental payments any longer. With LandLord, we take this burden off your shoulders, allowing you to simply receive the excess funds wired directly to your bank account.

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What Our Clients Say

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TENANT COMMUNICATION

Landlord’s prayer, keep it collected, rented and quiet

When challenges arise, our dedicated property management experts uses understanding and clear communication to solve things smoothly and quickly.

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A DEDICATE DEPARTMENT TO TENANT MANAGEMENT SERVICES

In-house professionals who are experts in their field

Our dedicated in-house leasing team is committed to finding the perfect tenants for your properties. Leveraging their local market knowledge and strategic insights, they ensure that your properties are leased quickly and to the right tenants, maximizing your investment potential.

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Why LandLord

28 Years of Expertise

We work with property experts with multiple years of experience handling clients with different backgrounds and properties of all sizes.

Reliable Tenants

Our screening process is designed to identify A+ tenants, ensuring your property is always in good hands, with tenants who treat it as if it were their own.

Dedicated Account Manager

Whether you’re a client or a tenant, you will have a dedicated account manager ready to reply to all enquiries.

Trustworthy

We manage approximately two billion dollars in real estate, and represent clients residing in Canada and in other 71 other countries around the world.

Innovation

Our Client Portal allows you to review your financial statements, invoices for approved expenses, inspection reports, and more anywhere at any time.

Integrity

We believe in the power of truth, transparency, and ethical principles to guide our actions and decisions. Our commitment to integrity is not just a value; it’s a guiding light that shapes every aspect of our work.
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Assets Under Management
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Customer Satisfaction

Let us show you how owning a property can be a stress-free experience

Our team of real estate experts is always ready to help. For more information about our services or how to have your property or unit professionally managed fill out the form.

Get In Touch

Frequently Asked Questions

About Our Property Management Services

How do you find and screen tenants?

We take every possible precaution to help ensure that you get a great tenant. Within our Leasing Department, we have experts whose roles have been designed solely to help screen tenants and process rental applications. Our team of experts requires tenants to substantiate claims about their finances and employment with clear-cut, professionally-sourced documentation. What this means is that tenant applicants are expected to be able to provide us with important documentation, such as information about their credit score and credit history, a letter from their employer, pay-stubs or bank statements that can corroborate their employer’s letter, government-issued ID, and a list of references. Our experts will then verify the legitimacy of these documents and, in all cases, call each reference directly.

Check out our tenant search and screening process here.

How are rent payments collected and disbursed to property owners?

We collect rent from tenants and wire the net income to property owners in the first week of the following month.

What happens if my tenant pays rent late or not at all?

In all cases, we carefully abide by the processes outlined by the Province of Ontario. Starting from our thorough financial screening and careful selection of your tenants, we do everything within our power to help ensure that your tenants will pay their rent in full and on time.

Our Accounting Department keeps careful track of tenant payments. Should your rent not be received within the first few days of the month, we will take immediate action.

In all cases where rent is not paid within the first few days of the month (unless the owner says otherwise), we will issue a form N4. This form compels tenants to pay their rent within a set period of time and allows for escalation if the rent is not received. If ever a tenant does not comply with a request to pay their rent, we will reach out to you to confirm whether you wish to proceed with escalation. If you give your consent, we will enlist the assistance of a licensed legal representatives to take this matter before the Landlord Tenant Board.

What is The Landlord & Tenant Board?

The Landlord and Tenant Board (LTB) was created by the Residential Tenancies Act (RTA) on January 31, 2007. The RTA gives residential landlords and tenants rights and responsibilities and sets out a process for enforcing them. The RTA also sets out the process for resolving non-profit housing co-operative (“co-op”) eviction disputes. Learn more about the LTB here.

What happens when a tenant calls with an issue?

Some clients like to be involved, while others prefer to keep their distance. As we become familiar with you and your property, we will tailor our approach to meet your needs. In general, however, when a tenant has an issue, they will be instructed to come to us first.

Every property we manage is assigned an Account Manager. The Account Manager for that property will be responsible for working closely with you, the client, and with the tenants.

Our protocol is for tenants to go directly to their Account Manager with any questions, concerns, or maintenance items. The Account Manager can be reached by phone or e-mail. Depending on the nature of the tenant’s concern, the Account Manager will take whatever steps are necessary to ensure swift resolution.

Can you get me long-term tenants (i.e., tenants that will stay longer than 2 years)?

Once you’re ready to rent, we will start a dialogue with you to determine what your tenancy expectations are. Knowing what you’re looking for allows us to more effectively screen tenant applicants to find tenants whose expectations are in-line with your own.

If you are looking for a long-term tenancy, we can assure you that our Leasing Department is trained to help identify opportunities for a long-term rental and is happy to help facilitate the signing of a multiple-year lease. However, a long-term tenancy isn’t the right fit for every property owner.

Allowing for natural turnover provides investment property owners with an opportunity to increase rental prices beyond what would be allowed within an existing tenancy.

Do you conduct regular inspections?

Yes. Depending on the type of property, we recommend at least one inspection per year, usually conducted in the fall.

Conducting an annual inspection helps to protect your investment property from common risks and can help you nip unforeseen problems in the bud.

Every year, we come across and address serious fire deficiencies and defective alarms, as well as less common problems, like un-authorized lock changes and illegal sublets.

What should I know if I reside outside of Canada and I am collecting rent on a Canadian property?

When you receive rental income from a Canadian investment property, the payor (your tenant(s) or property manager) is obligated to withhold non-resident tax at a rate of 25% of the gross rental income received.

This policy is mandated and enforced by the CRA, and the tax collected must be received by the CRA by the 15th day of the month following the month rent is received.

Our team can help manage this process for you and structure your remittances in such a way that you can remit 25% of the net proceeds, as opposed to remitting 25% of the gross proceeds.

What does it mean to be a non-resident of Canada (for tax purposes), and how do I determine my status?

If you live outside of Canada, you are deemed to be a non-resident. However, there are exceptions to this, and those exceptions are based on the number of ties you have to Canada.

To determine your status, we recommend following the instructions provided by the Canadian government: https://www.canada.ca/en/revenue-agency/services/tax/international-non-residents/information-been-moved/determining-your-residency-status.html

For more information about services we offer our non-resident clients, please contact us directly.

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